Reference

Your Data Privacy at w124

w124 connects your account profile, Blackjack table activity, Dead or Alive slot choices and UPI, Paytm, PhonePe or Google Pay records under one privacy policy, so you can…

UPI data contextPaytm record usePhonePe checksCookie choicesAccount rights
w124 Your Data Privacy at w124
CONTACT ROUTES

Contact Us About Privacy Choices

Privacy questions should reach a channel that can check your account without exposing extra data.

Privacy email Write to [email protected] with your account email, request type and a short reason.
Account chat Open chat from your logged-in account and choose the privacy request option.
Data change request Ask us to correct a name, phone number, email address or communication choice when…
SECURITY PRACTICE

How We Handle Account Data

We treat privacy as part of account operations, not as a separate paper statement. Each record has a purpose: login data protects access, cookie data keeps sessions working, payment status confirms wallet…

Data collected

We collect account identifiers, contact details, login activity, device type, IP signals, wallet references and game-session records. The exact set depends on what you use, what you ask us to change and what law requires.

Cookie choices

Cookies keep sign-in sessions active, remember language choices and help us spot unusual access attempts. You can manage cookies through your browser, though some account pages may not work correctly without essential session cookies.

Payment records

UPI, Paytm, PhonePe and Google Pay records show status, reference numbers and timing for wallet actions. We use them to match your request, handle disputes and prevent duplicate payment handling.

Security checks

When your login pattern changes, we may compare device, location and session signals before allowing sensitive changes. This protects your account profile, wallet history and privacy rights from unauthorised requests.

Retention periods

We keep data while your account is active and for needed periods after closure, based on legal duties, dispute handling, fraud prevention and audit needs. When records are no longer needed, we delete or anonymise them.

Change requests

You can ask to access, correct or delete eligible records, or change communication choices. Some data may remain where law, payment evidence, security checks or unresolved account matters require continued storage.

Privacy Questions Before You Join

These answers explain the practical parts of our privacy policy before you open an account or change your existing settings. They focus on what data we collect, why we use it, how long we keep it, and how you can reach us. For account-specific requests, contact us from the email or chat linked to your profile so we can verify you safely.

We collect details needed to run your account, including name, contact data, login records, device signals, wallet references, game-session history and support messages. Payment status from UPI, Paytm, PhonePe or Google Pay may also be stored.

Payment records help us confirm wallet actions, match reference numbers, check timing and handle disputes. We use UPI, Paytm, PhonePe and Google Pay status data for account support, fraud checks and legal record keeping.

Yes. Send a request from your account email or logged-in chat so we can verify you. We can share eligible records, but some data may be withheld where law, security or another person’s privacy requires it.

You can ask us to correct outdated contact details or delete eligible records. We may keep certain records when required for wallet evidence, account safety, legal duties, dispute handling or fraud prevention.

Cookies support sign-in, language settings, account security and basic site measurement. You can change browser cookie settings, but essential cookies are needed for logged-in pages, wallet screens and privacy request verification.

Only team roles that need to handle your request can access related records. We may share limited data with service partners for hosting, payment status, security checks or legal compliance under controlled instructions.

Yes. Account access and eligibility depend on local law and are available where local law permits. Privacy rights also depend on the rules that apply to your location and the records linked to your account.